Seller Success

Sell on Rakuten

Japan Rakuten is one of the world's largest e-commerce platforms, founded on February 7, 1997, and owned by Japan's Rakuten, Inc. Currently, Japan Rakuten has 50,000 sellers and 105 million users, covering approximately 90% of the total population, spanning all age and income groups. It's considered a national-level shopping platform in Japan.

Why Join Japan Rakuten

1. Direct Entry by Japanese Companies

2. Companies need to submit:

3. Individuals need to submit:

4. Agent Entry for Japanese Companies

Costs Associated with Japan Rakuten

Basic equipment for operating a Rakuten store (system usage fees): The system usage fees for various services vary based on the "store opening package" and "monthly sales amount."

Rakuten shopping points (mandatory item): Rakuten member points are a program offered by Rakuten to its members, allowing them to earn points when purchasing products on Rakuten. Store owners bear the cost corresponding to the point (usually 1.0%) given.

Costs borne for Rakuten shopping points = Rakuten shopping amount × given rate (the rate set by the store) (usually a minimum of 1.0%).

To enhance transaction security and customer experience on the Rakuten platform, there is a system upgrade usage fee (mandatory item). Rakuten regularly upgrades system development, user interface, and other system usage environments. Maintenance requires a fee of 0.1% of monthly revenue.

Rakuten Super Affiliate, also known as CPS advertising (mandatory item): For successful paid turnover posted on Rakuten partner websites, Rakuten pays advertising fees to partner websites according to the Rakuten Super Affiliate rate set by the store. The advertising fees for Rakuten's partner websites are collected uniformly by Rakuten and paid to advertising partners by Rakuten. Additionally, based on the payment of advertising fees to partner websites, Rakuten Super Affiliate system usage fees are charged.

Basic usage fees for Super Affiliate will be exempted from November 2015 to the present period.

R-Chat (mandatory item)

Rakuten offers real-time communication functionality (system name: R-Chat) between users and stores to provide customer service tailored to user needs with greater interactivity and real-time responsiveness.

Rakuten Payments (Rakuten Market Payment Settlement Tool)

In Rakuten Market, Rakuten Payments handles payment settlement business for stores to eliminate consumer payment order concerns and simplify store settlement. Note: There may be cases where Rakuten Payments cannot be imported depending on the store opening package, etc.

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