Overstock.com is an American internet retailer selling primarily furniture headquartered in Midvale, Utah, founded in 1999. Overstock.com focuses on offering an on-trend assortment with reliable replenishment, and closeouts are not the primary business focus.
In 2021, Overstock's reached 2.8 billion US dollars in annual sales, ranking the 4th place Top U.S. Home Furnishings Online Brands, The average monthly unique visits will reach 25 million. 70% of Overstock customers are female, the median household income is over $128,000.
Overstock is working closely with UPS. UPS handles shipping for Overstock, including a returns solution that let customers print their own returns shipping labels.
Marketplace Onboarding
Onboarding Process
- Submit the Application on Overstock.com
- Signing up contracts with Overstock.com
- Training from Overstock Partner operations associate
- Onsite, 4-6 weeks
- Intermediate Training, 60 days
There are 2 types of seller methods on Overstock.com
Supplier Agreement
Sellers provide the wholesale price of the products to Overstock.com. Fulfill the orders through UPS, ship products under their own account and bill to the Overstock UPS account.Standard 30-day return policy
Fees:
- Flexible Options fee:
a. General Allowance (FC Agreement)
b. Itemized Fee Schedule (Standard Agreement) - Transaction fee based on order volume
- Marketing Allowance
Payment Term: Net 60 (Standard Agreement) or Net 37 (FC Agreement)
Marketplace Agreement
Sellers set up the retail price and freight of the products on Overstock.com. Complete responsible for the fulfillment of orders and customer service. Standard 30-day return policy
Fees:
- Product Fees (Commission)
- Transaction fee based on order volume
- Marketing Allowance
- Service Fee
Payment Term: Net 60 (Standard Agreement) or Net 37 (FC Agreement)
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